Q: What’s the difference between the Luxury, Standard, Tabletop, and Side Cabinet models?
A: The Luxury Edition features a built‑in seat for a premium, seated experience. The Standard Edition offers the same printing technology in a compact footprint. The Tabletop Edition is a lightweight countertop model, while the Side Cabinet is a non‑vending storage extension designed to pair with any main unit.

Q: What types of nail tips are compatible?
A: Our machines work with standard nail tips in various shapes and sizes. Pre‑designed press‑on nails are also supported. For best results, we recommend using Youmi‑certified nail tips.

Q: How do customers upload their own designs?
A: After purchasing, users scan the QR code on the box to access the design interface. They can choose from the built‑in gallery or upload their own images directly from their phone.

Q: Is the software available in multiple languages?
A: Yes. Our software supports multiple languages, making it easy to deploy in different regions and serve a diverse customer base.

Q: Can I manage multiple machines remotely?
A: Absolutely. The Youmi backend management system allows you to monitor inventory, track sales, update pricing, and troubleshoot issues—all from a single dashboard.

Q: Where can I purchase replacement cartridges and parts?
A: All consumables and replacement parts are available directly through Youmi Vending. Visit our Supplies page or contact our sales team for bulk orders.

Q: How often should I clean the printhead?
A: We recommend a quick cleaning after every 1200-1500 prints or whenever you notice a drop in print quality. Refer to the maintenance manual for detailed instructions.

Q: Do you ship internationally?
A: Yes. We have a global logistics network and ship to most countries. Contact us for a shipping quote to your location.

Q: What warranty coverage do you offer?
A: Warranty terms vary by component. Please refer to our Warranty & Returns page for detailed information on coverage periods and how to file a claim.